GreenBlade LLC — Cancellation & Rescheduling Policy
Effective date: September 05, 2025
We schedule routes tightly to keep costs down and arrive on time. Please help us by giving advance notice if plans change.
1) Standard Notice
- Cancel or reschedule at least 48 hours before your appointment to avoid fees.
2) Late Cancellations & Lockouts
- Cancellations made less than 48 hours before the appointment—or failure to provide access (locked gate, aggressive pets, obstructed yard)—may incur a $70 late‑cancellation/lockout fee.
3) Weather & Safety Rescheduling
- If weather or unsafe conditions would harm your lawn or our crews, we will reschedule at no fee and notify you with the new window.
4) Skips for Recurring Plans
- Skipping a scheduled visit may result in longer grass and additional time on the next service; a reasonable surcharge may apply to restore the lawn to standard.
5) Same‑Day Changes
- Same‑day changes are subject to availability and may incur the $70 fee if a crew has already been dispatched.
6) How to Cancel/Reschedule
- Text or call (254) 276-1976, or email contact@greenbladellc.com. Please include your name, service address, and preferred new dates.